{"id":778,"date":"2017-02-09T08:00:13","date_gmt":"2017-02-09T08:00:13","guid":{"rendered":"http:\/\/dummy.xtemos.com\/basel\/vers\/?page_id=778"},"modified":"2023-10-23T04:13:52","modified_gmt":"2023-10-23T04:13:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.peaart.ca\/zh\/faqs\/","title":{"rendered":"\u5e38\u898b\u554f\u984cQ&amp;A"},"content":{"rendered":"<div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1607980021515 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 style=\"font-size: 78px;color: #ffffff;line-height: 1.4;text-align: center\" class=\"vc_custom_heading vc_custom_1484182219406\" >\u5e38\u898b\u554f\u984cQ&amp;A<\/h1><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1607419710931\"><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element color-white\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"vc_icon_element-icon icon-envelope icons\" style=\"color: #ffffff!important; float: left; font-size: 38px; margin: 0 10px 0;\">\u00a0<\/span><span style=\"color: white;\">\u96fb\u8a71: (604)385-2820<br \/>\n\u806f\u7d61\u4fe1\u7bb1: <a href=\"mailto:info@peaart.ca\"><span style=\"color: white;\">info@peaart.ca<\/span><\/a><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1605629552169\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"vc_icon_element-icon icon-cursor icons\" style=\"color: #ffffff!important; float: left; font-size: 38px; margin: 0 10px 0;\">\u00a0<\/span><span style=\"color: white;\">3478 154A street, Surrey, B.C., V3Z 4C7 Canada<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"vc_icon_element-icon icon-rocket icons\" style=\"color: #ffffff!important; float: left; font-size: 38px; margin: 0 10px 0;\">\u00a0<\/span><span style=\"color: white;\">\u6d88\u8cbb\u8d85\u904e<br \/>\n$150\u514d\u904b\u8cbb\u3002<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1451149853822\"><div class=\"wpb_column vc_column_container vc_col-sm-7\"><div class=\"vc_column-inner vc_custom_1434813322976\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-tabs vc_tta-color-white vc_tta-style-classic vc_tta-shape-rounded vc_tta-spacing-1 vc_tta-o-no-fill vc_tta-tabs-position-top vc_tta-controls-align-left\"><div class=\"vc_tta-tabs-container\"><ul class=\"vc_tta-tabs-list\"><li class=\"vc_tta-tab vc_active\" data-vc-tab><a href=\"#Sale-FAQ\" data-vc-tabs data-vc-container=\".vc_tta\"><span class=\"vc_tta-title-text\">\u5e38\u898b\u554f\u984cQ&amp;A<\/span><\/a><\/li><\/ul><\/div><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"Sale-FAQ\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#Sale-FAQ\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u5e38\u898b\u554f\u984cQ&amp;A<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\"><div id=\"1484155474955-a93fa59b-0c2f\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md vc_toggle_active\"><div class=\"vc_toggle_title\"><h4>What are the benefits of joining as a Pea Art member?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><ol>\n<li>&#8211; Free to join Pea Art members.<\/li>\n<li>&#8211; Track history purchased items.<\/li>\n<li>&#8211; Collect points to redeem products.<\/li>\n<li>&#8211; Birthday gift\/discount.<\/li>\n<li>&#8211; Newsletter on new discount and events.<\/li>\n<\/ol>\n<\/div><\/div><div id=\"1484155474989-c0e992b2-78cc\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>What delivery options are available?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><ol>\n<li>&#8211; All orders across Canada are delivered by Canada Post. The checkout system will calculate shipping fee from your address.<\/li>\n<li>&#8211; For BC customers, we will use either Canada Post or a cooperating carrier.<\/li>\n<li>&#8211; Pick up by yourself for free.<\/li>\n<\/ol>\n<\/div><\/div><div id=\"1484155475047-b52af13d-7bb0\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>How can I track my order?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>You will receive a confirmation letter and a reference number of your order. You can use this reference number to track your order from Canada Post.<\/p>\n<\/div><\/div><div id=\"1484155475081-9d18a450-e375\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Can I request special orders or pre order items?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes you can. If you can\u2019t find any products from our website, it is free to email us for request to see availability. Please email us <a href=\"mailto:peaart1980@gmail.com\">peaart1980@gmail.com<\/a><\/p>\n<\/div><\/div><div id=\"1484155475135-31fe52db-d47b\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Can I return or exchange pre order items?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Sorry you can\u2019t. Since these items are specific for you and it will be hard for us to restock for sale.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><div id=\"1484155475212-ea27a753-14cc\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>What is the method to buy items?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>We offer credit card payments.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>How long is your return or exchange period?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>You can return or exchange unused products within 10 days. You can also return or exchange defective products within 10 days.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>How do I return an ordered item?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>To return or exchange an item, please contact Pea Art\u2019s customer service by e-mail\u00a0<a href=\"mailto:peaart1980@gmail.com\">peaart1980@gmail.com<\/a> with order number and explain return or exchange reason.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>How can I use coupon code?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>You can insert coupon code at the VIEW CART page. Type in coupon code and click &#8220;APPLY COUPON&#8221;.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-5 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1450202410260\"><div class=\"wpb_wrapper\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f175-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"175\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/zh\/wp-json\/wp\/v2\/pages\/778#wpcf7-f175-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/zh\/wp-json\/wp\/v2\/pages\/778#wpcf7-f175-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"175\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f175-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span style=\"color:#383838; font-size:18px; font-weight:bold;\">Ask a Question<\/span>\n<\/p>\n<p style=\"color:#b4b4b4;\">If you can not find any answers here, please contact us using the following form. Thank You.\n<\/p>\n<p><label>Your Name (required)<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><label>Your Message<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-color-primary btn\" type=\"submit\" value=\"ASK A QUESTION\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"zh\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"FAQS \u00a0Tel: (604) 385-2820 E-Mail: info@peaart.ca \u00a03478 154A street, Surrey, B.C., V3Z 4C7 Canada \u00a0Free standard shipping on orders over","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-778","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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