FAQS

 Tel: (604) 385-2820
E-Mail: info@peaart.ca

 3478 154A street, Surrey, B.C., V3Z 4C7 Canada

 Free standard shipping
on orders over $150.

What are the benefits of joining as a Pea Art member?

  1. – Free to join Pea Art members.
  2. – Track history purchased items.
  3. – Collect points to redeem products.
  4. – Birthday gift/discount.
  5. – Newsletter on new discount and events.

What delivery options are available?

  1. – All orders across Canada are delivered by Canada Post. The checkout system will calculate shipping fee from your address.
  2. – For BC customers, we will use either Canada Post or a cooperating carrier.
  3. – Pick up by yourself for free.

How can I track my order?

You will receive a confirmation letter and a reference number of your order. You can use this reference number to track your order from Canada Post.

Can I request special orders or pre order items?

Yes you can. If you can’t find any products from our website, it is free to email us for request to see availability. Please email us peaart1980@gmail.com

Can I return or exchange pre order items?

    • Sorry you can’t. Since these items are specific for you and it will be hard for us to restock for sale.

What is the method to buy items?

    • We offer credit card payments.

How long is your return or exchange period?

    • You can return or exchange unused products within 10 days. You can also return or exchange defective products within 10 days.

How do I return an ordered item?

    • To return or exchange an item, please contact Pea Art’s customer service by e-mail peaart1980@gmail.com with order number and explain return or exchange reason.

How can I use coupon code?

    • You can insert coupon code at the VIEW CART page. Type in coupon code and click “APPLY COUPON”.

    Ask a Question

    If you can not find any answers here, please contact us using the following form. Thank You.